Volunteer Title:Food Pantry Distribution

Report To:Terry Knickerbocker & Food Pantry Staff

Schedule:Monday - Friday, 8:30am – 12pm |seven volunteers needed per day

Role Overview:The Food Pantry Program provides food and essential items to seniors, unhoused individuals, and families in our community. As a Food Pantry Support Volunteer, you play an important role in creating welcoming, organized, and efficient experience for clients, from check-in to food distribution.

Key Responsibilities:

Check-In Process:

• Manage the check-in process efficiently to ensure all participants are accounted for

• Maintain accurate attendance records and assist with required paperwork

Food Distribution:

• Assist with sorting and packaging food items for distribution

• Help clients select food items based on their needs and preferences

• Ensure food is distributed in a respectful, welcoming, and non-judgmental manner

Inventory Management:

• Receive, inspect, and organize food donations

• Monitor inventory levels and notify pantry staff of shortages or overages

• Maintain a clean, orderly, and well-organized storage area

Client Assistance:

• Greet and assist clients in a friendly, compassionate, and professional manner

• Provide information about additional campus resources or services when needed

Qualifications:

• Interact effectively and respectfully with clients, staff, and fellow volunteers

• Lift and carry boxes of food (up to 25 lbs) and stand for extended periods (up to 3.5 hours)

Dress Code:

• Closed-toe shoes (no sandals, heels, or flip-flops).

• Shirts may be short or long-sleeved; no spaghetti straps, strapless, sleeveless, or midriff-baring tops.

• Shorts, dresses, and skirts should be of appropriate length for comfort when bending or reaching.

Requirements:

• Must be 14 or olderand sign up online. All volunteers must be confirmed in advance—no walk-ins.

• If under 18, a parent or guardian must contact the Volunteer Coordinator to provide consent and arrange drop-off/pick-up.

• All volunteers must connect with the Volunteer Coordinator to complete onboarding, including forms and ID verification.

• Volunteers committing to over 40 hours per yearmust complete a background check (no exceptions).

Questions:Contact Jose Juarez, Volunteer & PTM Coordinator at The Salvation Army:

• Email: [email protected]

• Phone: (408) 282-1165 Ext 3218

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