Job Title:Senior Center Check-In Helper

Reports To:Deborah Reynolds

Schedule:Monday thru Friday 9:45am-12:45PM (Need 2 volunteers per day)

Position Overview:The Senior Center Check-In Helper is responsible for welcoming and assisting seniors as they arrive at the center. This role is essential for creating a friendly atmosphere and ensuring smooth operations during check-in. There's opportunity to help decorate center w/monthly theme, serve meals, or other tasks as needed. The ideal candidate will have excellent communication skills and a passion for supporting the senior community.

Key Responsibilities:

• Welcoming Participants:

  • Greet seniors warmly as they arrive, ensuring they feel valued and comfortable.

  • Assist seniors with any questions or concerns about activities and services offered at the center.

• Check-In Process:

  • Manage the check-in process efficiently, ensuring all participants are accounted for.

  • Maintain accurate attendance records and assist with any necessary paperwork.

• Assistance and Support:

  • Aid seniors as needed, including helping with mobility aids or directing them to various activities.

  • Monitor the waiting area to ensure a safe and comfortable environment.

• Communication:

  • Share information about upcoming events, classes, and resources available at the center.

  • Collaborate with staff to relay important updates or changes to the schedule.

Qualifications:

• Strong interpersonal and communication skills.

• Patience and empathy for working with seniors.

• Basic computer skills for record-keeping

• Bilingual in Spanish, Vietnamese, Chinese or Mandarin a plus.

Working Conditions

May be required to stand or sit for extended periods of time.

Please be aware this role requires indoor activity and is working with seniors (55+ years old)

Appropriate Attire: Please wear closed-toe shoes (not sandals, heels, flipflops). Shirts should be short or long-sleeved (no spaghetti straps, strapless, sleeveless, mid-riff showing or tank top types). Shorts/dresses/skirts should be longer in length, appropriate for comfortably bending and reaching items.

Required:

• Age Requirements: 16 or older. You must be confirmed to participate. No walk-ins.

• Register as volunteer for Sr. Center Check-in helper

• Complete onboarding volunteer paperwork

• Attend Volunteer Orientation

• Volunteers going over 20 hours must complete a Background Check

If you have any question related to this role, feel free to reach out Estefani Gomez Pacheco, The Salvation Army Volunteer & PTM Coordinator at [email protected] or (408)282-1165 Ext 3218

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